Contact Us

Important Frequently Asked Questions:

  1. We are currently shipping orders out twice per week. Once your order has been shipped you will receive a tracking number via email from us. If it has been longer than 2 weeks since you placed  your order, and you are yet to receive your tracking number, please contact us via the form below. If it has not yet been 2 weeks since your order was placed, please allow additional time before contacting us. Australia Post is experiencing postal delays common to the Pre-Christmas Period.
  2. If you have placed a Subscription Order, any Bonus/ Premium items will be shipped within 2 weeks of your order date. Our magazines operate on bi-monhtly, quarterly or bi-annual schedules, depending on when your order is placed, you could be mid- cycle. Please allow 8-12 weeks from when your order is placed to receive the first issue of your subscriptions. All Subscriptions Orders begin with the next available issue for dispatch.

Thank you for shopping with us!

Kindly,
The Universal Shop Team